Privacy

Privacy policy.

This policy explains what information DutchPeptides.net collects, why we collect it, and how it is stored, shared, and protected.

Last updated

May 23, 2026

Who we are

This policy applies to DutchPeptides.net, including the shop, checkout, optional account pages, email requests, back-in-stock requests, and admin-managed order records.

Our products are presented for research use only. The age and research-use confirmation shown when entering the site is stored so you do not have to confirm it on every visit.

Information we collect

We collect the information needed to run the store and support customers:

  • Contact details, such as your email address, name, phone number, and support messages.
  • Delivery and billing details, such as address, city, postal code, country, and saved addresses.
  • Order details, such as products, variants, batch-related order records, quantities, prices, payment method, order status, and delivery status.
  • Optional account details, such as profile information, saved addresses, and order history.
  • Back-in-stock requests, such as your email address and the product or variant you asked about.
  • Technical data, such as browser type, device information, IP address, security logs, and basic site activity needed to keep the website working.

How we use it

We use this information to:

  • Process orders, payments, delivery, returns, and support requests.
  • Show your cart, checkout details, account profile, saved addresses, and order history.
  • Send order updates, back-in-stock emails, support replies, and important store notices.
  • Manage inventory, batches, lab-result records, customer records, and admin order workflows.
  • Prevent fraud, protect the site, troubleshoot bugs, and meet legal or accounting duties.

Payments

Payment details are handled by the payment provider selected at checkout. We do not store full card numbers, card security codes, or private crypto keys on DutchPeptides.net.

We may store the payment method, payment status, transaction reference, and order total so we can confirm orders, help with support, and keep business records.

Cookies and local storage

The site uses cookies and local storage for essential store functions. These can include your cart, language choice, age and research-use confirmation, checkout state, account session, and admin session.

These tools help the website remember your choices and keep checkout working. If we add marketing or analytics cookies later, this policy should be updated before they are used.

Who we share data with

We only share information when needed to operate the store:

  • Payment providers, so payments can be started, confirmed, refunded, or reviewed.
  • Delivery and shipping partners, so orders can be shipped and tracked.
  • Email providers, such as transactional email services, for order and back-in-stock messages.
  • Hosting, database, security, and developer tools used to run and maintain the website.
  • Professional advisers or authorities when required for tax, legal, security, or compliance reasons.

We do not sell customer data.

International processing

Some service providers may process data outside the Netherlands or the European Economic Area. When this happens, we rely on the safeguards offered by those providers, such as contractual protections and standard data-transfer terms where required.

How long we keep it

Order and payment records are kept as long as needed for fulfillment, support, accounting, tax, and legal obligations. In many cases, business records may need to be kept for up to 7 years.

Account details are kept until the account is deleted or no longer needed. Back-in-stock requests are kept until the notification is handled or you ask us to remove them. Security logs are kept only as long as needed unless there is a fraud, abuse, or legal issue.

Your rights

If you are in the EU, UK, or a similar privacy-rights region, you can ask to access, correct, delete, restrict, or receive a copy of your personal information. You can also object to certain processing or withdraw consent where processing is based on consent.

You can also file a complaint with your local privacy authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

Security

We use reasonable technical and organisational measures to protect customer and order information. No online system is risk-free, so we limit access to store records and use service providers that are designed for secure hosting, payments, email, and data storage.

Contact

For privacy questions or data requests, email us and include the email address used for your order or account. We may ask for extra information to confirm the request is really yours.